Conditions Of Use

This website is operated by Blendbetter pet foods ("referred to as Blendbetter / we /us") as a user of this website ("referred to as you /your") you acknowledge that use of this website including any transactions you make is subject to our terms and conditions below.
Read through these terms and conditions carefully before using this website. Print a copy for future reference. Also read our privacy policy regarding your personal information. We reserve the right to change these terms and conditions at any time, any changes will become effective when posted on the website, it is your responsibility to read the terms and conditions every time you use the website and your continued use of the website will signify your acceptance of the latest terms and conditions.
Blendbetter pet foods website services will require registration and subsequent access to our services will be subject to an approved log in name and password. Information that you provide to this website must be accurate and complete. All password details are accepted and can be withdrawn at our discretion and are exclusive to you and non transferable and must be treated as strictly confidential at all times.
If you have any concerns about your password details or are aware of any misuse you must inform us immediately.

External Links

We provide links to other websites and resources for your convenience to provide further information. You access these links and resources at your discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly for the privacy practices of such websites, the content of such websites including ( without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

Discounts and Offers

We offer discounts, special offers and web only prices through our website. These offers cannot be combined to achieve a greater discount. If you are entitled to a percentage (%) discount the discount will be applied to all items in your basket except those items which are marked special offer or web only price.
Delivery charges are not subject to any discounts and will be added to your order after any discounts or offers have been applied
Discounts and offers that are available on our website may not be available in store.
We reserve the right to change, suspend or withdraw any or all offers and discounts without prior notice.


We take payment from your card at the time that you complete your order. Payments are processed securely online through PayPoints online payment gateway. Goods are subject to availability. If you order goods marked as low / out of stock in your basket then you acknowledge and agree to a possible delay in delivery time. If we cannot supply your goods we will inform you of this as soon as possible, a full refund will be given if you have already paid for the goods.
We try to ensure that all prices displayed on the website are correct but errors may occur, if we discover an error in the price of goods that you have ordered we will inform you by e-mail or telephone, you then have the choice of confirming your order at the amended price or cancelling your order.
All prices are shown in £ (pounds) sterling and include VAT where applicable.

Liability and Indemnity

Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not be limited or excluded under applicable law.
Blendbetter pet foods will make all reasonable efforts to verify the accuracy of any information on our site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error free, that defects will be corrected, or that the site or the server that makes it available are free of bugs or viruses or represents the full functionality, accuracy, reliability of the website we will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and we accept no liability of any kind for any loss or damage from any action taken or taken in reliance on information or material contained on this site.
Blendbetter pet foods will not be liable, in contract, tort (including without limitation, negligence ), pre contract or other representations (other than fraudulent or negligent misrepresentations ) or otherwise out of or in connection with the terms and conditions for any economic losses (including without limitation loss of revenue, data, profit, contracts, business or anticipated savings ) or loss of goodwill or reputation or special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions. Blendbetter pet foods aggregate liability for loss or damage shall in any event be limited to the sum equal to the amount paid or payable by you for the product(s) in respect of one incident or a series of incidents attributable to the same cause. This clause does not affect your statutory rights, nor does it affect your right to cancel your contract.
We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorized access to information provided by you.
The contract between us is governed by English law any dispute between us will be resolved exclusively in English courts. English is the only language offered for the conclusion of the contract.
You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed in writing by Blendbetter pet foods.
We reserve the right to transfer, assign or sub-contract the benefit of the whole or part of any of our rights or obligations under these terms and conditions or any related contract to any third party.
If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.
These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and Blendbetter pet foods to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and Blendbetter pet foods for your use of this website.


We deliver to mainland UK addresses only. The stated delivery charge does not apply to the Channel Islands, Isle Of Man, Orkney, Shetland, Scottish Highlands and Islands, BFPO addresses, the Republic of Ireland or Northern Ireland; for delivery to these areas or any other area outside of mainland UK please contact us for delivery charge. Delivery charges are stated when you place your order.

Delivery will be approximately 3 working day unless local delivery is selected in which case delivery will be on the next available date for your area. If you have ordered any products marked as out of stock then your delivery may be delayed. We make every effort to deliver within the estimated time scale, unfortunately delivery may be delayed due to circumstances beyond our control. Blendbetter Pet Foods shall not be held liable for any delay or failure to deliver goods within the estimated time scale. Risk of loss or damage of goods passes to you on the date that the goods are delivered or on the date of first attempted delivery.


We will replace any item that is defective or damaged. To return damaged or defective items you must contact Blendbetter Pet Foods within 24 hours of delivery to obtain authorisation to return goods. A refund or exchange will be offered upon our receipt of returned goods. To receive a refund for your return delivery costs you must be able to provide us with proof of your delivery costs. We recommend you use a tracked delivery service.

If you receive the wrong item, there is an item missing from your order or you experience any other issues with your order, you must inform us within 24 hours of receiving your parcel.

We will refund any item(s) that you have ordered in error. To return item(s) that you have ordered in error you must contact Blendbetter Pet Foods within 24 hours of delivery to obtain authorisation to return the goods. A full refund for returned item(s) will be issued upon our receipt of your returned item(s). If you are returning an entire order you will be issued a full refund minus our delivery charge. All items returned to us must be returned complete and in their original packaging and in a saleable condition, failure to return items in a saleable condition or without their original packaging will result in your refund being rejected. If you choose to return goods that you have ordered in error you are responsible for all Delivery and handling charges that may be incurred in returning goods to us, we recommend that you use a tracked delivery service to ensure items are returned to us in good condition.

All refunds and exchanges are at the discretion of Blendbetter Pet Foods